Course Bookings Terms & Conditions

Payment Terms

Payment terms are 30 days from date of invoice.

Cancellations

A cancellation can be made, free of charge, within the first 14 days of the course booking.

Please be advised that:

If the booking is cancelled within the 2 week period prior to the course running then the above is void and the full course fee will be payable if the delegate wishes to cancel.

If a booking is made within the 2 week period prior to the course running then the above is void and the full course fee will be payable if the delegate wishes to cancel.

Cancellations made after 14 days and up to 2 weeks prior to the course date will incur an administration charge of £75 per person.

Cancellations made less than 2 weeks prior to the course date will be charged at the full course fee per person.

Any non-attendance is subject to the full cost of the course.

Transfers

Transfers made from the date of receipt of the booking and up to 2 weeks prior to the course date will incur no charges.

Transfers during the period of 2 weeks prior to the course will incur an administration charge of £75.

Transfers cannot be made during the 2 week period prior to the course date.

You may substitute delegates free of charge.

Cancellation Terms

CHBP Education reserves the right to cancel any advertised course if deemed necessary.

We regret that any expenses incurred, other than the course fee, cannot be reimbursed. We strongly advise you to wait for your joining instructions before making travel arrangements or to contact our admin team on 020 83683468 or by emailing training@chbp.org.uk to check details.

If a course is oversubscribed, CHBP Education will offer you another venue or date if available, but you are not obligated to accept an alternative. We will do our utmost to offer another suitable course.

Joining Instructions

Your joining instructions, containing a delegate list, venue details and directions and timetable will be sent no less than 7 days before the course.

Dietary Requirements

If you have any special access needs or specific dietary requirements, please contact us as soon as possible so we can endeavour to meet your needs on the day.

Venues

Please note, the venues are subject to change. On the rare occasion where a venue change is necessary, CHBP Education will provide a venue within the same area. Please read your joining instructions carefully to see the final and correct venue details.

Please note that CHBP Education accepts no liability for any accidents or losses that occur at course venues.